Cardina, formerly known as Cohere, is a platform engineered to enhance customer experience (CX) teams' efficiency by accelerating ticket resolution, cutting costs, and boosting customer satisfaction. In this article, we'll delve into the essential aspects of Cardina, including its core features, purpose, target audience, functionality, pricing, benefits, and limitations. Our team aims to provide you with an unbiased and informative review, so you can decide if Cardina is the right tool for your customer support needs.
Cardina offers monthly pricing plans: Free with a 14-day trial, the Pro at $69/seat/month, and Enterprise plan. For more information, you can visit their pricing page.
Users have given Cohere, now known as Cardina, an overall rating of 4.7 out of 5 stars. They appreciate its ability to enhance customer service quality, enable direct calls to website visitors, and its overall effectiveness. Here are what users are saying:
For more user reviews and insights, you can visit the Cohere reviews page on G2.
Major use cases for Cardina include ticket resolution, providing solutions, and utilizing existing support resources. Here are more details on each use case:
For more information on Cardina and its use cases, visit their website.
If you're looking for alternatives to Cardina, we've got you covered. Here are some apps that offer similar functionality:
Explore these alternatives to find the best fit for your customer support needs and enhance your team's efficiency and effectiveness.
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