Five9 is a cloud contact center software provider that focuses on transforming call and contact centers into customer engagement centers of excellence. By leveraging AI and an open platform, they aim to elevate both customer and agent experiences. In this article, we will share the key facts you need to know about Five9, including its main purpose, features, and an overview of their products and services.
Five9 offers a range of monthly pricing plans: Digital at $175/month, Core at $175/month, Premium at $235/month, Optimum at $290/month, and Ultimate at $325/month. While no annual plans are specifically mentioned, these monthly options provide flexibility to suit different needs. For more detailed information, you can visit their pricing page.
Users have given Five9 an overall rating of 4 out of 5 stars. They appreciate its top-notch service, support, and strategic partnership. Here's what users are saying:
For more user reviews and insights, you can visit the Five9 reviews page on G2.
Major use cases for Five9 include inbound and outbound contact centers, as well as workforce engagement management. Here are some details:
For more information on Five9's use cases, visit their website.
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