Freshworks is a company that provides customer service, IT, and CRM software solutions designed to improve customer relationships and employee satisfaction. With the integration of generative AI, their software aims to enhance user experience and efficiency. In this article, we will share the key facts you need to know about Freshworks and its AI-powered offerings.
Freshworks offers annual pricing plans for their Freshsales CRM software: Growth at approximately $8.97/user/month, Pro at approximately $38.81/user/month, and Enterprise at approximately $58.68/user/month. You can visit their pricing page for more information.
Freshworks has earned an overall rating of 4.5 out of 5 stars. Users commend its comprehensive features, ease of use, and affordability. Feedback highlights its effectiveness for B2E companies, with users describing it as a great tool that meets the majority of their needs and a great solution offered at a great price. For more user reviews and additional insights, check out the Freshworks reviews page on G2.
Major use cases for Freshworks include customer service, IT service, and CRM. Here are some details:
For more information on Freshworks and its AI-powered offerings, visit their website.
If you're looking for alternatives to Freshworks, we've got you covered. Here are three apps that offer similar functionality:
Explore these alternatives to find the best fit for your needs and start improving your customer service, IT service, and CRM processes today.
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