Infinity: Pricing, Reviews & Top 4 Alternatives [2024]

What is Infinity?

Infinity is a call analytics software designed to help businesses make smarter decisions and improve customer experiences by analyzing phone call data. With features like call tracking, conversation analytics, and smart match, Infinity aims to optimize marketing campaigns, sales tactics, call handling processes, and contact center operations. In this article, we will share the key facts you need to know about Infinity, covering its main features, purpose, and some notable results achieved by its clients.

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Infinity's Pricing

nfinity offers monthly pricing plans: Essentials at $199/month with $0.20/call, Pro at $299/month with $0.15/call, and Enterprise with custom pricing. While no specific annual plans are detailed, contracts require a minimum duration of 12 months. For more information or to explore these options further, you can request a demo or contact sales.

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Reviews of Infinity

Users have given Infinity an overall rating of 4.7 out of 5 stars. They appreciate its comprehensive features, ease of use, and the insights it provides for their businesses. Here's what some users are saying:

• "Great support" - Marcus C.
• "Great analytical tool, providing clear insights to our business and inform commercial decisioning" - Verified User (Mid-Market)
• "One of the best call tracking software in the market!!!" - Vignesh r.

For more user reviews and insights, you can visit the Infinity reviews page on G2.

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Use cases for Infinity

Infinity's major use cases include call tracking, conversation analytics, and smart match, which can help businesses optimize their operations. Here are some details on each use case:

• Call tracking: Connects the customer journey to the phone call, providing insights to optimize marketing campaigns and budget allocation.
• Conversation Analytics: Automatically unlocks insights from every phone call, helping to market more efficiently, sell smarter, and improve customer experiences.
• Smart Match: Links call revenue to marketing activity, pinpointing the source of valuable calls and enabling smarter sales and marketing decisions.

For more information on Infinity and its use cases, visit their website.

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Alternatives to Infinity

If you're looking for alternatives to Infinity, we've got you covered. Here are some apps that offer similar features and benefits:

• Invoca: This app provides call tracking and analytics to help businesses optimize marketing campaigns and improve customer experiences.
• CallRail: CallRail offers call tracking, analytics, and reporting to help businesses understand which marketing channels are driving phone calls and conversions.
• CallTrackingMetrics: This app combines call tracking, analytics, and contact center tools to help businesses optimize their marketing and customer service efforts.
• Salesken: Salesken focuses on sales conversation analytics, providing insights to help sales teams improve their performance and close more deals.

Explore these alternatives to find the best fit for your business needs and start making more informed decisions today.

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