Justcall: Pricing, Reviews & Top 3 Alternatives [2024]

What is Justcall?

Justcall is an all-in-one business communication platform designed for customer-facing teams, offering various features and integrations to help businesses connect with prospects and customers across voice, SMS, email, and WhatsApp. In this article, we will share the key facts you need to know about Justcall, including its main features, what it does, and how it can benefit your business. Our team aims to provide you with an unbiased and informative review to help you make an informed decision.

Justcall's Pricing

Justcall offers various pricing plans, including monthly and annual options. The monthly plans are Essentials at $19 per user/month, Team at $29 per user/month, and Pro at $49 per user/month, all billed annually. For more information, you can visit their pricing page.

Reviews of Justcall

Justcall has received an overall rating of 4.2 out of 5 stars. Users commend its comprehensive features, ease of use, and versatility in connecting with customers across various communication channels. Reviews reflect its strong performance, highlighting it as the best platform for bulk SMS, praising its texting features, and noting its overall effectiveness, though some users feel there is room for improvement. For more user reviews and additional insights, check out the Justcall reviews page on G2.

Use cases for Justcall

Justcall's major use cases include AI assistance, messaging, and team collaboration. Here are more details on each:

• AI Assistance: Justcall offers call scoring, coaching, and live assistance to help deliver top-notch customer communication.
• Messaging: The platform allows users to connect with customers across SMS, MMS, and WhatsApp from one inbox, enabling personalized and automated messaging.
• Team Collaboration: Justcall provides a workspace for team collaboration, insights, and action in one place, streamlining communication and processes.

Learn more on Justcall's website.

Alternatives to Justcall

If you're looking for alternatives to Justcall, we've got you covered. Here are three apps that offer similar features and benefits:

• CloudTalk: A cloud-based phone system that offers advanced call center features, including call recording, call routing, and real-time analytics. It also integrates with popular CRM and helpdesk tools.
• Talkdesk: A contact center platform that provides omnichannel communication, workforce engagement, and AI-powered automation. It's designed to improve customer experience and agent productivity.
• Kixie PowerCall & SMS: An integrated phone and SMS platform that offers features like click-to-call, call recording, and local presence dialing. It also integrates with CRM systems to streamline sales and customer support processes.

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